Frequently Asked Questions
Everything you need to know about Whitley Bay Offices
General Questions
What is Whitley Bay Offices?
Whitley Bay Offices is a modern coworking and office rental space located in central Whitley Bay, North Tyneside. We offer hot desks, dedicated desks, private offices, and meeting room hire for freelancers, remote workers, and businesses.
Where are you located?
We're located at 305 Whitley Road, Unit 5, Whitley Bay, NE26 2HU. Our first-floor office is in the heart of Whitley Bay, opposite St Paul's Church. We're a 5-minute walk from Whitley Bay Metro station and there's free street parking nearby.
What are your opening hours?
Reception hours are Monday to Friday, 9am to 5pm. However, dedicated desk and private office members have 24/7 access to the building with their own access codes.
Can I book a tour before signing up?
Absolutely! We encourage everyone to visit before committing. Book a free tour and we'll show you around the space, explain your options, and answer any questions.
Pricing & Payment
How much does it cost?
Our pricing is simple and all-inclusive:
- Hot Desk: £25/day
- Dedicated Desk: From £190/month
- Private Office: From £650/month
- Meeting Room: £40/hour (half-day £120, full-day £200)
All prices include utilities, WiFi, kitchen access, and use of facilities.
Are there any hidden fees?
No. Our prices are fully inclusive. Utilities, business rates, building insurance, cleaning, and 1 Gbps internet are all included. The price you see is the price you pay.
What payment methods do you accept?
We accept bank transfer, debit cards, and all major credit cards. Monthly memberships are paid at the start of each month. Hot desks and meeting rooms can be paid for at the time of booking.
Is there a minimum contract length?
Hot desks have no commitment—just pay per day. Dedicated desks and private offices have a one-month minimum, with flexible rolling terms after that. We're not looking to lock you into long contracts.
Do you offer discounts for longer commitments?
Yes, we offer discounts for quarterly and annual payments. Contact us to discuss your requirements and we'll put together a package that works for you.
Facilities & Amenities
How fast is the internet?
We have a 1 Gbps (1000 Mbps) fibre connection, available via both WiFi and ethernet. This is significantly faster than most home broadband and ideal for video calls, large file transfers, and cloud-based work.
Is there parking available?
There's free street parking available on nearby streets. We're also just a 5-minute walk from Whitley Bay Metro station for those using public transport.
What kitchen facilities are available?
Our modern kitchen includes a boiling water tap, coffee machine, microwave, fridge, and full kitchen facilities for preparing food. Tea and coffee are complimentary for all members and day users.
Is printing available?
Yes, we have a high-quality laser printer available for all members and day users. A reasonable print allowance is included; we just ask that you're mindful of excessive printing.
Is the building secure?
Yes. We have a monitored alarm system and secure access. Dedicated desk and private office members receive access codes for 24/7 entry. The building is locked outside reception hours.
Can I use the space for video calls?
Absolutely. Our 1 Gbps internet is perfect for video calls. For important or private calls, you can book our meeting room for uninterrupted, professional calls.
Workspace Options
What's the difference between a hot desk and dedicated desk?
A hot desk (£25/day) is a flexible daily pass—you use any available desk in our coworking area. A dedicated desk (£190/month) is your own permanent desk that no one else uses, with personal storage and 24/7 access.
How big are the private offices?
Our private offices accommodate 2-8 people. They're fully enclosed and lockable, with 24/7 access and meeting room access included. Contact us to discuss your team size and we'll find the right fit.
Can I upgrade my membership later?
Yes! Many members start with hot desks and upgrade to a dedicated desk or private office as their business grows. Just let us know when you're ready to upgrade.
Do you offer virtual office or business address services?
Business address services are available for dedicated desk and private office members. Contact us to discuss your requirements.
Meeting Room
How many people does the meeting room hold?
Our meeting room has boardroom-style seating for up to 10 people. It's ideal for client meetings, interviews, training sessions, and team meetings.
What's included in meeting room hire?
Meeting room hire includes a large TV for presentations, whiteboard, high-speed WiFi and ethernet, and complimentary tea, coffee, and refreshments for attendees.
How do I book the meeting room?
Contact us with your preferred date, time, and duration. We'll confirm availability and send you booking confirmation. Meeting room hire is £40/hour, £120 for a half-day, or £200 for a full day.
Location & Access
How do I get to Whitley Bay Offices from Newcastle?
We're just 35 minutes from Newcastle city centre by Metro. Take the yellow line towards Whitley Bay/North Shields and alight at Whitley Bay station. We're a 5-minute walk from there. By car, it's about 20-30 minutes via the A1058 Coast Road. See our coworking near Newcastle page for more details.
Is the space accessible?
Our office is on the first floor. Please contact us to discuss your accessibility requirements and we'll do our best to accommodate you.
Still have questions?
We're happy to help. Get in touch and we'll get back to you as soon as possible.